Services / Technical Support

Expert Technical Support to Keep Your Lab Running Smoothly
Reliable assistance when you need it most—Artlab's technical support guarantees that your lab equipment runs at peak performance, reducing downtime and ensuring safety.

A well-functioning lab is key to your success. Our technical support services offer prompt, effective, and knowledgeable solutions to any challenge you face with your lab furniture and equipment. Whether it’s an urgent repair, troubleshooting, or ongoing maintenance, our experienced team is ready to assist you.

We are dedicated to making your lab furniture and equipment high-performance and in good condition, satisfying operating requirements, and providing a safe and pleasant work environment.

24/7 Remote Support

Our 24/7 remote technical support ensures that you never have to wait long for assistance. No matter the time of day or night, we’re available to help resolve issues with your equipment and provide guidance on any technical concerns.

On-Site Technical Support

When remote support isn’t enough, Artlab offers on-site technical support. Our trained field technicians will visit your lab to address more complex issues, perform inspections, and ensure that everything is running smoothly.

Preventive Maintenance

Preventive maintenance is key to keeping your equipment running smoothly and reducing the risk of unexpected breakdowns. Artlab offers scheduled maintenance services to ensure that your lab equipment remains in optimal condition.

Equipment Upgrades and Enhancements

Artlab provides updates and improvements for current systems to guarantee your lab furniture, fume hoods and other equipment are upgraded and meet today's competitiveness. Our experienced team can help you to take your equipment to the next level whether adding new features, boosting efficiency, or including the newest technologies.

Spare Parts & Replacements

Sometimes equipment breaks down and requires specific spare parts or replacements to get back to full functionality. Artlab ensures the availability of high-quality spare parts and offers fast replacement services to minimize downtime.

Troubleshooting & Emergency Assistance

At Artlab, we understand that technical problems can arise unexpectedly. That's why we offer emergency troubleshooting and assistance to help you resolve issues quickly, even during peak operations or after hours.